Lirio

My husband and I found the Sync last year and were so excited to make this place our new home especially after dealing with a whole other terrible apartment complex and management. Upon us applying for an apartment in building 9 we were approved and moved in right away….only to discover that the WHOLE BUILDING IS INFESTED WITH TERMITES AND HAS BEEN INFESTED FOR 5 YEARS!!!!! They never EVER mentioned it to us, they only briefly mentioned that the have pest control come every week, we assumed they... were just on top of keeping the apartments pest free but that was far from the truth….we can’t afford to get out of our lease so we are forced to stay here for the entire year and I am truly terrified of my ceiling or floor collapsing… we’re at a loss of what to do… AGAIN PLEASE DO NOT MOVE HERE…. Lee mas

I have lived here for about 6 months and while the apartment appears fine on the surface during the leasing process, once you move in you will realize there are all kinds of issues with the appliances and the trash collection. Not only does management not do an acceptable job fixing these things, they are also mean when you attempt to address them. Do not live here. I have no idea how this place has good reviews everywhere you look because no one else that I know who lives here likes it either.

I have lived here for about 6 months and while the apartment appears fine on the surface during the leasing process, once you move in you will realize there are all kinds of issues with the appliances and the trash collection. Not only does management not do an acceptable job fixing these things, they are also mean when you attempt to address them. Do not live here. I have no idea how this place has good reviews everywhere you look because no one else that I know who lives here likes it either.

pros: new apartment , AC/heat/other stuff is new so less chance of going out ,nice business area ( coffee machine, sofas, computer room, swiming pool ( if you like tanning), nice staff(all of them are nice)

cons:
apartment floor(hallway) is really dirty, occasionally you will see large dog poops as you walk by the apartment complex, the apartment wall is thin(you can hear people), the wall paint is also very easy to get stained or scratched(watch out), Apartment has two gates( main gate was... broken about 2-3months of my total 7 month lease so far typical problem when I asked other residents) , business center is only available until 6pm (sucks for people with 9-5 jobs), One time homeless guy was using the business area for couple of days, and sleep in the apartment complex before cop came and kick him out. I felt very threatened because the homeless guy was not friendly either.

also ,computer system that they use is very confusing for both agents/renters(read below)

I was rushed when I was moving in, So I didn't really have time to decide whether A1(790) or A2(935) would offer good space for me(I don't have a lot of stuff) But i decided to go with A2(which they recommended me at a time), but I always felt like I have too much space than I needed(I'm a student usually in school) So I was going to ask to see if I can transfer to A1 and I had an agent confirmed(there's also a transfer fee of 300 dollars but she said it can be waved if you have a new contract for a year) So i ran to HEB and got the money order and put the deposit to the apartment! (that was sunday I was very excited)
But then I got a call from manager monday, and they said they CANNOT give me that apartment because that was NEVER available on the system(but they said I can move to this A1 which cost 860 instead of 790 which i thought it was weird) , I was very disappointed. I don't know if they REJECTED my application for transfer because it is financially better decision for them to accept new renters than having a existing renter transfer, or it was actually just a computer problem.

In general I like the apartment(i just think i pay way too much for one bedroom apartment) but make sure you do in depth research (take as much time as you can) and decide how much space you need, how much money you are willing to pay per month, everything before actually sign the lease. Lee mas

Here at Elysian at Arden Park the apartment community is beyond great. The staff are friendly and always respond to our needs fast. I really adore all of thee neighbors. Very family oriented and gated community that makes it feel even more like a home rather then just an apartment. I love that it's in a great location of San Antonio and that it has the feel and vibe of luxury. I've recommended our apartment complex to several friends and would suggest Elysian to anyone.