24/6/25
Verified Renter
We’ve had a mostly positive experience living at Prose Sterling. The apartment itself is beautiful new, bright, and well designed. The amenities like the pool and gym are clean and modern, and the location is great, with lots of grocery stores and shops nearby.
We moved in because of the 8 week rent concession, which made the pricing more manageable for us as we got settled into Spring and figured out if this area was the right fit long term. However, we didn’t fully understand how to apply the... discount when making rent payments, and unfortunately missed out on part of the promotion. That was disappointing, especially since it affects our monthly budget moving forward.
A few weeks after moving in, we came across some negative reviews online. Thankfully, we haven’t experienced those types of problems, but they were a bit concerning to see.
Our biggest ongoing issue has been pest activity. Despite regular pest control, we continue to find insects inside sometimes near our baby’s crib which has made it harder to feel fully comfortable at home. We’ve even purchased our own products to try to help, but the problem still persists.
That said, we do appreciate many aspects of the community and hope that over time, some of these concerns can be resolved.
Reseña de Apartments.com
Administrador de la propiedad en Prose Sterling respondió a esta revisión
Hello,
Thank you for taking the time to share your experience. We’re truly glad to hear that you’re enjoying many aspects of the community—from your home itself to the location and amenities. That means a lot to our team. I’m sorry to hear about the... confusion regarding the rent concession and the pest issues you've been facing. I understand how frustrating that must be, especially with a little one at home, and I want to do everything I can to help make it right. If you're open to it, I’d really appreciate the opportunity to speak with you directly to see how we can better support you moving forward. Please feel free to reach out to me at the office or email me directly. Your comfort and satisfaction truly matter to us, and we want to make sure you feel fully at home here at Prose Sterling.
