16/7/25
Verified Renter
Outdated utilities compared to the pictures... Utility problems like broken faucet in the kitchen, Very noisy refrigerator, no bedroom light, they just tried covering everything in paint rather then fix anything with the walls or counter tops... The only thing that makes it tolerable is the fact we can have a pet, it's clean, and the staff are nics
Reseña de Apartments.com
Administrador de la propiedad en ReNew Norfolk respondió a esta revisión
Thank you for taking the time to share your experience at ReNew Norfolk. We appreciate you highlighting both the positive aspects, such as the pet-friendly environment, the cleanliness of the community, and the friendliness of our staff.
We also... understand your concerns regarding the utilities and the aesthetic condition of the apartment. We strive to provide a comfortable living experience for all our residents and are sorry to hear your apartment has fallen short of expectations in these areas.
We are always looking for ways to improve our community. Please feel free to reach out to us at Renewnorfolk@trinity-pm.com to discuss your concerns in more detail. Your feedback is valuable to us.