Carlton Arms of South Lakeland

Tried to move in and they told me I had less than 24 hours to get a transfer letter from my job I got the transfer letter then they told me they had nothing available and they moved on to the next person and I lost my job. If I could rate it worse I would.

DO NOT MOVE HERE!! Front office will never care anything happening to you regarding with the apartment. Live here since March 2021 & all the cockroaches, flying ants, bugs coming in like crazy! Yesterday I was having my lunch and a cockroach LANDED ON MY FOOD!!! This infestation is out of control! When you call the front office, they will just tell you that they have put a work order for the exterminator to come ONLY on Tuesday! Every time he comes, just spray around & thats it......... never... verify where the bugs are coming from or anything. Pictures are ssoooooo deceiving! Read More

DO NOT MOVE HERE. They knit pick and gouge you on nearly everything. I had to fight to try getting my ex boyfriend off my lease. Since they raised my rent by 22 dollars, I “can’t afford my apartment”by myself. It’s because of the new policy they put into place after Covid, requiring you to make 3x your rent annually. Why you would even raise rent at all despite people being out of jobs for months, is beyond me. Even though I’ve been paying my rent for the passed year and have never been late on... a payment before my boyfriend even moved in with me. I’ve been paying my rent for months now on my own, and they still won’t take him off. Money hungry, and would much rather try to lose a good tenant over 22 dollars, than grandfather them into new policy. They don’t care about their residents. On top of that, god forbid you lose your resident car sticker (recently got new vehicle and dealership accidentally took off sticker during final detailing.)......50 dollars...they want to charge you 50 dollars for a flimsy window sticker, even after I explained what happened. If I “can’t afford” a measly 22 dollars on my rent, how do you expect me to pay 50 for a sticker?The only bright side of living here is maintenance is always on top of repair requests, and the apartments are decent. Needless to say, I can’t wait till my lease is up. Read More

Apartment is clean with new flooring. great view and large back lanai/porch for an apartment, fenced in also. I can barely hear my neighbors which is great news since I have two small children that like to sing Frozen songs at the top of their lungs. Nice staff and nice ammenities for a great price.

This place is infested with rats. There in the walls & eat the wires. They climb the walls outside and are all over the yards. If i can post a pic i would. I haven’t had internet in 2-3 months because they refuse to exterminate properly. Theres rat poop all over my yard & my kids cant go outside unless i hose the whole yard down. The rats ripped up my gazebo as well $200 down the drain.