Zura Bay

Ive lived here for two years. The staff is friendly and amazing. Ive never had an issue and they have quickly fixed my work orders. The neighborhood is nice and quiet, close to everything. I use the pool every weekend and they always do fun things for their residents like free breakfast.

This apartment complex is by far the worst I’ve lived at. Rats, cockroaches, hearing every movement of your neighbor, uncleaned common areas, dog stations are emptied MONTHLY, etc. you will regret living here.

These apartments are literally falling apart. Three years I’ve lived here but two years now in my recent unit. Recently I was denied transferring apartments even though my apartment has had several issues from things leaking, roaches, and flooding. The property manager talks about me to her staff and she refuses to assist with transferring. I was told that all first floor apartments are going to have leaking issues because people live above those units. Ultimately forcing me to choose a more… expensive apartment, the property manager is now trying to silence me. The only way they’ll let me transfer units is if I remove my google reviews. They don’t want people to know how bad it really is to live here. Don’t give these people your money, the customer service and friendliness goes out the window as soon as you do. Read More

This place is a fake lie all around they paint over the mold, they have gemen roaches in all the apartments, the maintenance are lazy don't do any work but run in and out they apartment all drew the day. The people in the office don't treat you right get attitudes with you when you try explain to them what's going on with any issues. It's a shame how the property manager go and hides in the back office and never want to make sure the problem is solve. I'm so disappointed in moving in now Zura… Bay it was once called Emerald pointe apartments but they changed the name because they had so many bad reviews but it's true they can't hide for what you do behind close doors...I say take your money and move someone where else better to live this place yes you will have bad problems and bad experience if you move to Zura Bay please don't move here this is your warning not to even come if you do they office will cover everything and show you the fake best and not all the bass..plus the windows are very old and they shake and they all have mold on them and cover up a few with paint. They roaches are terrible...if I could give a Zero star I would... Read More