Avana Uptown

I was told I would be informed of my approval within days but then had to continually call & even go back to find out. It was an extremely stressful process. The apartment I originally applied for was changed last minute. Then was treated like garbage by office staff, who seemingly had a personal vendetta against me. I was told I could view the apartment after being approved & when I showed up, I was denied, with seemingly much pleasure. Moving is so stressful & they made it so much worse, it... literally broke me. Paper thin windows, extremely loud with the highway right outside my apartment. Feels like my bed is in the middle of the highway when I lay down at night. The noise I experience from above is unbearable. Just from simple walking, from the tenant above me, my apartment rattles. Zero sound barrier, can hear my neighbors flushing the toilet and everything else you can imagine. Zero Maintenance. Have had maintenance requests ignored since March (9 months). Ancient appliances that barely work. Cheap flooring. Painted cabinets. I have had squirrels in my air vent & they refuse to fix the problem. The property is horribly maintained. Stairwells disgustingly dirty. Parking garage & hallways are the same. Pet walk covered in sand with barely any grass. Huge piles of dog poop every where & residents are not held responsible for not picking up after their pets. Mirrors in the garage are missing, causing near accidents all the time. Water pipes burst here on the regular. Packages stolen on the regular & front office does not care, will not check the cameras even though they have surveillance everywhere. Read More

Quiet community. Very safe. Great location. Great amenities. Staff is friendly and courteous. Very nice pool area. Wish the grills were working year-round though.

I have only been a resident at Avana for a week but so far everything is up to my standards. Very clean community and the staff is responsive.

I've had a good move in experience and six weeks living here. Communication can be a hit or miss, especially with maintenance, such as not knowing when they have entered my apartment or fixed the issue. It would be nice to know in real time what's happening. I've had some issues with noise from neighbors above and next to me, often loud music and tv into the early hours on the weekends. But it could be worse. So far there's been no major issues and Don, specifically, from the office has been... helpful. Read More

I have lived here for two years and I can’t complain. We have a pretty building and swimming pool. The parking garage is nice. Staff is good. Maintenance people are good. Everything is well taken care of.