5/26/26
Okay
I lived at this apartment complex for two years and overall had a good experience while living there. However, after my lease ended, communication with the office became very disappointing. I sent several emails and had difficulty getting responses from management regarding an issue with my security deposit replacement check after the original was lost.
I would like to give a HUGE thank you and shoutout to Marvin. He has truly been heaven-sent throughout my entire move-out process. Every time I... called or emailed the office, Marvin was the only person who consistently answered my calls, followed up with me, and made sure my concerns were addressed. After spending over a month trying to get this issue resolved, he took the initiative to go above and beyond to provide excellent customer service.
Marvin’s professionalism, reliability, and work ethic made a very frustrating situation much easier to deal with. I genuinely hope he receives recognition for the outstanding support he provides. Employees like Marvin make a major difference and help residents feel valued and supported. Thank you again, Marvin!
Review from Apartments.com
Property Manager at The Atlantic Aerotropolis responded to this review
Thank you for your feedback and for being a resident in our community for the past two years. We’re glad to hear your overall experience was positive, though we sincerely apologize for the frustration you experienced during the move-out process and... the delay in communication regarding your security deposit.
We especially appreciate your recognition of Marvin. Providing consistent follow-up and excellent customer service is something we value greatly, and we’re thrilled to hear he made such a positive impact during a stressful situation. We will absolutely share your kind words with him and the team. -Atlantic Aerotropolis Management













