4/9/26
Verified Renter
The apartments themselves are nice. I don’t have noise issues. I don’t see bugs. The amenities are nice. There’s a lot of turnover in the leasing office, but the current group seems to be here to stay. My only complaint is communication. Issues occur and I find out inadvertently. For example, the exit gate for the 1st level parking garage wouldn’t close for months. I noticed the edge of the garage door looked damaged and figured that was why. They didn’t communicate that this took place nor a... timeline for the solution. There was a car break-in as well. I happened to see the maintenance team sweeping glass and he informed me there was a break-in. Communication issues like this erode trust. If the elevator is down, I should know the moment it’s reported. Ultimately, communicating about issues throughout the building with a plan for a solution and a projected timeline would take my experience from good to great.
Review from Apartments.com
Property Manager at Venue Brookwood Apartments responded to this review
Thank you for your feedback and for highlighting the positive aspects of your experience. We apologize for the communication issues you've encountered, and we will work to improve our transparency and updates regarding building matters.














