Mariner Grove

Daughter has lived in the complex for three years with no complaints and nothing but a good experience. Last month, a new family moved in above her. Since then there is constant stomping and jumping to the point that my daughter has has to take down pictures and things off of shelves for fear that they will fall off due to all of the vibrations. The pounding on her ceiling has broken one light fixture, causing the globe to crack, and caused another fixture to become dislodged. Management has... done nothing. Despite multiple emails and phone calls, the property manager will not respond - AT ALL.
My daughter is a student and works from home, but has to leave to get any work done. She was supposed to have a roommate move in next month, but due to the unlivable conditions they have now backed out. I have even been there to experience it, and it is worse than anything I have ever experienced in my apartment living.
If you decide to move here just know that management & customer service is nonexistent. They are happy to get you to sign a lease, but don’t expect much after that. Since new management was just brought in two months ago, I wouldn’t expect it to improve anytime soon either.

Also, the gate is a facade. It is always broken and the code hasn’t changed the entire time we have been here, so pretty much anyone can get in at anytime. Read More

I live here and find it very nice. Every community i have ever lived in has some kind of issues no place is perfect. But walking through this place it is so pretty and close enough to every thing without being right in the middle of it. My apartment is perfect for me and I love the closet and kitchen space.

This property is a complete JOKE! Management always has an excuse for everything and don’t address or take any accountabilities for what is going wrong on their property. Package that are delivered get stolen, gated community is not really gated when the gates are ALWAYS broken, vehicles gets broken into at night, common areas are gross and never kept clean, floor and hallways is dirty and bugs everywhere. The only thing they’re concerned about is what next event can they do. So if you’re... looking for a place with high rents/fees with some neighbors that can be inconsiderate and a property management that looks the other way; this is the place for YOU!!!! Read More

Office staff is very unresponsive and difficult to deal with. You have to call, send multiple emails, and visit the office just to get a response. Office staff has lack of transparency and is not very personable. Maintenance issues are not addressed in a timely manner. Complex is not as well kept as it used to be - trash stains on the stairs wells and hallways. Trash is left out and is really gross, facility is rarely cleaned. Amenities are restricted due to COVID and are not well kept -... definitely not a luxury complex. There are many more apartment options that are much newer and equivalent in price than Mariner Grove. It used to be a great complex when it first opened but it has drastically declined after Read More

I’ve lived at mariner grove for almost a year now and cannot wait to move. These are some of the most expensive apartments in the area and I cannot understand why for the life of me.
The fire system has been broken since I moved in (over 10 months ago), the gates are CONSTANTLY broken (seriously, at least one of them is broken every single day, lately all of them have been messed up), maintenance will take forever to respond to requests (even when marked as urgent) unless you go to the office... yourself to stay on top of it, they’re constantly raising fees, and in the last month they’ve sent an email saying that there would be a $150 late fee for not paying your water bill (which is supposed to be automatically added to your rent each month. You can only pay online until the 5th, but they didn’t notify residents of THEIR mistake of not adding water to the rent last month until the 6th so they expected everyone to pay extra to get a cashiers check to make up for a mistake on their end) AND they just sent another one telling us that the renters insurance company they tell you to get when you move in no longer fits their requirements so everyone needs to cancel that plan and get a new one or there will be a fine. They are quick to fine residents but slow to make sure gates are working and package concierge isn’t broken (it’s either broken all together or there are too many packages being delivered so people can’t get theirs if they run out of space), yet they’re doubling the fee for that too.
They clearly only care about making money. Don’t let the aesthetics fool you, this is not a good complex. There are a ton of better options that are much MUCH cheaper. Read More