MAA West Village

Very high price and great location but very dirty and smells like trash and dog poop. I’ve live here not even a year and disgusted with the smell of trash in halls, and the grounds. Maintenance is slow if ever, staff seems clueless of how the property is not kept. Upper management really needs to visit this place because it could be great but it needs ALOT of attention and staff that cares about the property. Garbage is everywhere. I can’t wait to leave because it’s embarrassing when my guests... say the same things about this property Read More

Aside from waking up to a mouse staring me in the face, and the baby roaches that won’t go away (since the building is clearly infested), my van being broken into, the catalytic converter stolen, the constant trash in the hallways creating an unpleasant stench, and the murder investigation that took place after a dead body was found by the pool, there’s also the mold on the walls due to poor circulation. Oh yeah and to top it off, my air went out 3 times on the hottest days of this summer,... leaving me miserable until maintenance finally replaced it on the third try.
(And note, if you pay rent on the 2nd, they charge you a $100 late fee—no grace period here!)

BUT OTHER THAN THAT, what’s not to love? The location is the only reason I stayed for so long. Unfortunately, after all of this and more, it's no longer a comfortable living environment and even the convenient location cant keep me here. There are better options in the area with cleaner grounds and better floorplans. Keep looking ~

Make sure you read the reviews from tenants and the living experiences and not the reviews regarding leasing agents written with the same generic enthusiastic language and not much real detail. I hope this helps. Read More

Ive been here a little over a month. I’ll start with the positive: my apartment is fairly priced, and the retail stores and restaurants on the property are very convenient. Neighbors that I have met so far are nice people.

Now the negative: The staff is very rude and very unwilling to help you. I had to get a ring camera because someone was coming into my apt when I wasn’t home, which I believe was maintenance because I saw they changed my guest bathroom mirror .. no heads up call or post... service message just in my home without my knowledge … when I brought up that this upset me and made me uncomfortable they called it miscommunication even tho I specifically asked to be called before anyone came to my door. Valet trash is always coming up with excuses not to take your garbage. It took me a month to get my mail key because after I reported that I didn’t have one at all, I brought them back because they didn’t work, and they put the same keys in a new bag and gave them back to me so obviously they STILL didn’t work .. I had an important envelope in the mail that I couldn’t get until it was too late due to this … the place upon moving in wasn’t cleaned to my standard so I hired my own cleaners, and I had maintenance issues galore since day 1. They schedule maintenance on roads and buildings that affect us, it don’t tell us that it’s happening. Tons of hidden fees, for instance paying $20 to use the package room that no one wants to use anyways, we want our packages delivered to our doors. I have a 1bed as a single person and my electric bill for my first 2 weeks was almost $100, when I lived in a 2 bed 2 bath townhome with garage in NY and paid less with a family of 3… then when I try to check the usage it’s impossible (yes this is a GA power thing, but are they charging us for the entire building and just dividing it because this makes no sense) … I moved here despite the reviews because they were all from years ago, but I will say this place still isn’t as convenient as it appears to be. I’m currently furnishing my home and feeling like it’s a waste as idk if I’ll be staying here. Read More

I recently had the unfortunate experience of living at MAA West Village and I feel compelled to share my honest review to warn potential renters about several significant issues.

Safety Concerns:
One of the most alarming problems is the complete lack of proper safety measures. There are no security cameras anywhere on the property, which leaves residents feeling vulnerable and unsafe. This is a basic amenity that should be standard in any residential community, and its absence is both negligent... and irresponsible.

Poor Cleanliness:
The community grounds are consistently filled with dog poop. Despite having pet waste stations, it seems many pet owners do not pick up after their dogs, and the management does nothing to enforce cleanliness. This not only makes walking through the grounds unpleasant but also poses health risks.

Noise Issues:
Another major issue is the excessive noise from neighbors. There is constant loud noise at all times of the day and night, making it difficult to relax or sleep. Despite several complaints made to the management, complete with evidence of the disturbances, no action has been taken. This ongoing problem significantly impacts the quality of life here.

Unresponsive Management:
The leasing office staff and assistant property managers are unresponsive to emails and complaints. It is incredibly frustrating to have concerns ignored, especially when they pertain to safety, cleanliness, and noise disturbances. The lack of communication and accountability from the management team is unacceptable and demonstrates a clear disregard for resident satisfaction and well-being.

In conclusion, I CANNOT recommend MAA West Village to anyone looking for a safe, clean, and well-managed place to live. The persistent safety issues, poor maintenance of the grounds, excessive noise, and unresponsive management make it an unwelcoming and stressful living environment.

The ONLY postive about this community is the maintenance team and the location! Read More

I just moved here and i wish i could drop my lease literally!!!. Neighbors stomping and jumping over top of you all times of the day everyday. Trash in the hallways for days. Building is run down. Elevators stink most of the time and are always wet inside for some reason. The upkeep of the building is not clean at all. It's not that secure, the garage doors are open 24/7 - 365. So the key fob is pointless just another service to pay for. Management doesn't really care, they don't help with... complaints. Read More