2/23/26
Verified Renter
Concern I came home Friday evening to paper jammed in the door to keep it open. Did a work order. Seeing that’s it was after house and the weekend approaching, I went ahead to pull the part out
Review from Apartments.com
Property Manager at ReNew Aurora responded to this review
Hi there Patricia, thank you for taking the time to share this and for submitting a work order so our team could be aware. We’re sorry to hear that this has been your experience. This falls short of the experience we expect of our community, and we... understand how important feeling secure in your Home is.
Your comfort and peace of mind matter to us. We’d appreciate the chance to speak with you directly so we can look into this more closely and help make this right. We’re committed to supporting a positive living experience and would like to connect with you to review next steps.














