12/15/25
Verified Renter
Door handle / Balcony Hard to close, lock doesn’t work properly. You have close the door multiple times to get it in the right area honestly just a bad job!
Review from Apartments.com
Property Manager at The Township at St. Charles responded to this review
Paola, thank you for taking the time to share this feedback. We understand how frustrating it is when a door and lock do not function properly, especially when it affects daily use of your home. This is not the experience we want for you. We’re... actively working to improve follow-through on repairs and would like to make sure this issue is fully addressed. Please contact the office so we can review the status and ensure the proper fix is completed. We appreciate you bringing this to our attention and thank you for being part of the community.















