9/22/25
Verified Renter
Overall Review Flats at Merrill Pond has a great location right near the auburn line, Blackstone Valley less then 10 minutes away so on and so on…Unfortunately the property needs upgrades asap this place hasn’t really change since it was built… bring some life to Flats… apartments need fixing, ac need replacing, balconies need replacing, front entrance need fixing,laundry rooms need upgrading… Due to the economic impact rent went up tremendously, but is it worth 2k? Barely any parking spaces no... cookout area no playground area nothing to really bring the neighbors together I can name a lot of places that have those and are in a “ok” location… But more importantly a lot of reviews now is repeating thing when it comes to the complex and it’s upkeep… mice and roaches and water damage… hopefully upgrades are coming soon for the amount people are paying for
Review from Apartments.com
Property Manager at Flats at Merrill Pond responded to this review
We appreciate your feedback. We recognize the concerns you've raised, such as the need for property updates and better community amenities. Our main goal is to create a comfortable and satisfying living environment for our residents, and your... feedback shows we still have work to do to reach that goal. We are aware of current maintenance issues and want to assure you that we are actively working on solutions, including upgrades where possible. Thank you for taking the time to share your experience and help us improve.
