Duvall Westside Apartments

After losing several packages during Christmas season, I decided to still renew my lease in the spring in hopes that it was due to a high volume of deliveries.

However, since renewing, I’ve witnessed a resident return a package to the delivery area that had been cut open. I also lost a package to theft within an hour of it being delivered on a weekday morning. Due to a lack of security cameras, nothing can be done and property management can only encourage you request a refund.

Considering... how much I pay to live here, more should be done to ensure I can live comfortably. Instead, I will have to figure out a different location to have my packages delivered for the next year.

Needless to say, I will not be renewing my lease here. Read More

If you shop online LIVE SOMEWHERE ELSE. Countless packages stolen. To be fair there is an Amazon locker system that sends a code for packages. This is mostly used by Amazon. If you shop anywhere (FedEx, UPS, USPS) they will leave the package in the OPEN AIR MAIL ROOM. No security, no cameras. Its a free for all, people grab what ever looks good and walk away. No ones stopping you or guarding it. No check to ensure your name matches the item. No cameras either. A thief's dream and a residents... nightmare if you plan to have anything sent to you and actually get to you. Oo yeah, if the packages don't fit in the Amazon locker they're dumped in the hallway/OPEN AIR MAILROOM making the Amazon locker useless. I MISSED THIS VITAL RED FLAG WHEN PICKING PLACES TO LIVE AND YOU SHOULD NOT.

Good luck finding your stuff Read More

I recently left Duvall Westside after a year of living at the property. After moving to a new place, I received my Final Security Deposit Disposition Letter from Sage Ventures.

From my $1,000 deposit, I was charged $296 for “damage to the floor” and $225 for an “extra coat of paint.” I understand that there are always disagreements between what is considered damage and what is considered normal wear and tear, but I found this to be excessive.

Frankly, to charge someone $225 for an “extra coat... of paint” is ridiculous. Typically, apartments are repainted before being handed over to the next tenant, but apparently not in this case.

When you sign your lease, there are a number of items listed that, if damaged, the management will charge you for. Unsurprisingly, “an extra coat of paint” wasn’t one of them. Regardless, I was charged with it anyway.

Attempts to reach out to the company have gone nowhere so far. And my requests to see invoices for the repair work or my offer to compare images that I took before moving out with theirs, have been ignored. It is a shame that the management company has resorted to things like this in order to squeeze every nickel out of departing residents.

Finally, I would like to address the most common complaint held by residents, the trash problem. The grounds of the complex are often littered with garbage. The likely problem is that once the garbage is picked up, the dumpsters would fill up almost immediately. When this happened, residents would be forced to leave their trash near the dumpsters or placed it outside their doors, or just anywhere around the complex. The management would send an email almost weekly to remind residents to pick up their trash, but pick it up and put it where? Sadly, this seemed to be the only solution that the management had for the problem. During my year of living there, the trash problem never improved and the result was a complex constantly littered with trash.

Needless to say, I won’t be doing business with this management company ever again. Read More

I moved into the Duvall Westside 4 months ago and have yet to have an unpleasant experience! Not one with the staff, the neighbors, or the environment. The Maintanence crew is super responsive and extremely knowledgable on their trade. Shout out to their leader Mr.Ly. Another Shoutout to the leasing office lady Ms.Ashley, for always being diligent and genuine . Thank you Duvall!

I've been living in Duval Westside for the past year and I have to say I am pretty impressed. Firstly the staff never makes me feel like what I'm asking about doesn't matter. They are very attentive. Love how quiet the apartments are. The gym area is probably the best that I have ever experienced in an apartment complex. The bedrooms are spacious and the appliances are whirlpool good quality.