Thornridge Apartments

Amazing staff, BEAUTFUL grounds, fun resident events and great apartments! Love living here and don’t want to leave!

Unfortunately, the dryer machines are still not working properly. I have contacted the management several times, and maintenance has come multiple times, but the same issue continues. The clothes still do not dry well, which is very frustrating for residents. I hope this issue can finally be fixed permanently.

The neighbor plays the loud music every night but the office never resolves it since they need to test the level of noise during the working time. But they don't play it during the daytime. I cannot withstand the noise and have to move out. In that case, the apartment still charged the early termination fee.

Thornridge Apartments is by far not a "LUXURY APARTMENT " as they claim to be. We have lived in Apartments before. Our last one was in Tennesee for 2 years we had to make 1 call for maintenance.. At Thornridge we have been here a little over 3 months and have had to have them out many times for 13 different problems. The bathroom was disgusting. I had to clean it after they supposedly cleaned it. When i mentioned it to M****** she said nothing not even an apology. The leasing office is rude... and not at all honest. We had put 2 hanging baskets on hooks that were already in place outside on the deck above which we got a call saying that is a violation of things you can not do. When we asked why they said the bugs in the planters will destroy the wood. There were other apartments that had hanging baskets and porch rail planters and were not told to take them down. You can hear every step coming from the apartment above along with the toilet flushing and shower running. I was called and told to move my car because it was in a reserved spot which is not signed properly, the sign was placed in front of the parking spot next to the one I was parked in. The excuse E**** gave me was because of the sidewaIk they could not place it in front of the actual reserved spot. These Apartments are not worth what they charge for rent. It's just too bad you don’t find out these issues before you move in. Now our neighbor is having a lot of the same issues as we have and the office does not care. Read More

We have had many problems with this place. I had to re-clean especially the bathroom. You can hear every foot step above us. The sink running and toilet from above apartment and side apartments, the shower being used in both. We had hanging flower pots that we put on hooks that were already in place. We were told we had to remove them even though there were other residence that had them up the entire summer plus there were residence that had porch rail planters that are probrably worse than... hanging baskets since the excuse the complex told us was because of the bugs that eat wood. Then today I recieved a call from the office and was told I needed to move my car. Was told it was a reserved spot for 9*** The sign is in front of the parking space next to where I parked but some how the sign was not for the spot I purposely didn't not park in due to the signs placement. The sign needs to be moved from in front of the wrong parking spot or designate the spot that the sign is in front of as the spot for 9***.
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