Devonshire Apartments

Devonshire’s townhomes and property management team has greatly exceeded our expectations. We were residents at Devonshire for over two years. The townhome was very nicely remodeled with high-end finishes. The leasing team, maintenance department, and property manager have all been great to work with and have been nothing but professional in every aspect. Their leasing team, specifically Kelsey, was a pleasure to work with when initially touring and in every interaction since. They have gone… above and beyond to ensure our needs were met and our questions were answered even when it may be outside of their scope. The maintenance team has also proven to be extremely responsive and efficient. There have been several maintenance requests we put in over the years and they have all been addressed within 24 hours. Their maintenance staff were quick to respond and to address the issue with a suitable solution, which is rare when renting. Their team does a great job with ensuring snow removal is done in a timely fashion along with all general upkeep. Ann, the property manager was also easy to work with and extremely professional when addressing concerns. Overall, renting at Devonshire has been a good experience and I highly recommend the property. Read More

Do not rent from here. We rented from here for two years, we always were told different things depending on who we talked to. When we did end our lease we were told we were only required to pay for the couple days of the month we left in. Later after moving out we were then notified that we still owed a months rent and that there had been a "miscommunication" but they could do nothing about it now. Stay away from these apartments.

The most rude and inconsiderate managers I have ever dealt with. Don’t bother looking for empathy or helpfulness when a situation arises outside of “normal policy.” They can’t think on their own in the best interest of their tenants. It is about the mighty mighty dollah, yo! I’d take my hard earned money elsewhere where I will be treated with R-E-S-P-E-C-T.

This is the worst apartment complex I have ever rented with.
If you are looking for a place that will treat you with respect and value your worth as a tenant, this place is NOT for you. Not only are the leasing office staff incredibly rude, they also managed to offend my family and I when we talked to the assistant manager about our financial status. They even tried to sympathize with us, saying they’be been through it before. When I asked them if they’ve ever been in financial crisis or was… filed eviction upon them, they said NO. I stared in disbelief; what sympathy they attempted to give was not only FALSE, it was also highly dismeaning.
The staff here have NO empathy for their tenants and do not care if you suddenly have financial crisis. They will not communicate with you regularly unless you harp on them, and when you do follow up constantly, they reply back with passive aggressive comments.
I am extremely displeased with Devonshire Apartments and its management. I felt that the staff is not genuine in the very slightest, and their work ethic is absolute garbage.
I will never rent from any one of Pinnacle Community's properties (such as this one, Devonshire Apartments) again. Read More