6/20/26
HORRIBLE CUSTOMER SERVICE
We were scheduled for a tour at 4:30pm to come and tour our unit we wanted and waited one hour and still didn’t get to tour, or was not communicated on what was going on.
Review from Apartments.com
Property Manager at Lyra responded to this review
Hello,
Thank you for taking the time to share your feedback. We appreciate you bringing your experience to our attention. Our team strives to provide a positive and informative touring experience for prospective residents. We understand the... importance of clear communication and respecting our visitors' time throughout the scheduling and touring process. We would welcome the opportunity to learn more about your visit and discuss your experience directly. Thank you again for sharing your perspective, and we wish you the best in your housing search.














