New Longview Apartments

I moved in about a month ago and love it so far! It's quiet, clean and they care about their tenants. Everyone in the office I've interacted with, especially Matt, are extremely kind!

The apartments are well maintained as is the landscaping and the many amenities. Maintenance is awesome - all requests were answered in less than 24 hours. The leasing agents are super friendly. They host many apartment community events and are always helpful and willing to go the extra mile for you. It's really the best deal in town!

Initially moved in thinking this would be
a nice community, however not worth the price or hassle. I dealt with so many maintenance issues that never really got fixed. This was 12 months from hell. Plumbing issues, flooding, pipes constantly freezing. Electrical issues, outlets not working and them refusing to fix them, HVAC constantly going out on the hottest days of summer because they refused to replace it and tried to remodel the issue but providing a huge window unit air conditioner.... Community property is worn down and outdated, half the equipment at the gym doesn’t actually work, they replaced the windows around the property and never replaced the huge window you see boarded up in the photo. It was quite embarrassing to invite guest over when the properly looked so run down and was always dirty and filled with litter. Building stairs never cleaned, they were covered in trash splatters and filth. It would normally be tons of flies from the trash compactor never working and that area always being surrounded but trash. I’m a 12 month span we had to put in nearly 30 maintenance request for so many issues. Maintenance would enter apartment with no warning at all and not leave a note stating they were there, the only way to tell was because they would leave a mess in the area they were in. I constantly had to call them and tell them to notify me prior to entering my home. JVM as a whole is fine, but I would not recommend new Longview to anyone.

Side note: because of the terrible quality of windows your electric bill will be through the roof. The low quality windows and doors have terrible seals, requiring much more to cool or heat the apartment. Read More

There is a serious lack of communication between the leasing agents/maintenance/management. Our move-in was such a disaster that we consulted an attorney to see if we should bother proceeding with the lease. There was no contact from management AT ALL. The first few months were one annoyance after another- including (but not limited to) poor insulation, poor communication, disregard for appearance of property and questionable "neighbors." I've seen the police here more times than when I was... living in an apartment where you would EXPECT to see the police. The only saving grace to extending my lease is that leasing agent Megan R. has returned from maternity leave. Megan goes out of her way to care for the residents, property and guests. She promptly handles any request or questions. While there are MANY better options out there, I chose to stay because of Megan's reassurance and care. The property is labeled as "luxury" but really... it is not. The prices keep most of the riff-raff out, so that is a plus. If management had higher expectations of their team and enforced their property regulations to offenders; you might see a change.

PROS - Pool with grills, nice work out facility, Megan R. and most floor plans make you feel like you have a lot of room.
CONS - Leasing manager, noise (interior & exterior), $200 administration fee that they can't explain what it goes to ("legal fees" but for what?), dog waste, garbage & lack of care of property, high utilities from drafty insulation, questionable activity that would result in the police being called multiple times. Read More

Apartments are nice, very noisy neighbors are an issue that seems to can't be resolved.