11/14/23
Crime Ridden and Unsafe
Despite the ludicrous hikes in rent under new management, Sagebrook has deteriorated into a dangerous complex, unsafe for women, children, and families.
Sagebrook management has shown its complete disregard for their tenants' safety and well-being by failing to notify the community of a body that was pulled out of a burning car within the complex. They also refused to take any action on a slew of car break-ins that resulted in stolen vehicles and damaged property, failed to report to the... community about the violent carjacker who was arrested on-site with a stolen handgun, or make any mention of a woman who went missing after she was reportedly last seen at the apartment complex.
Furthermore, as other reviews mention, Sagebrook demonstrated this pattern of blatant contempt for its tenants by continuously scheduling unnecessary and invasive "renovation" projects on occupied apartments, often leaving tenants without electricity and water. Frequently, these projects were not completed in a timely manner or even during the dates/times they were scheduled for. Moreover, Sagebrook refused to make any adjustments to rent while they turned apartments into construction zones and naturally didn't offer any alternative lodging options during this time – apparently, that is what "renters' insurance is for."
Save yourself the time, headache, and risk, and look elsewhere for your next home.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Sagebrook of Chapel Hill responded to this review
Thank you for taking the time to share your thoughts, though we believe them to be an inaccurate representation of events and an unfair characterization of our team. While you are correct that there has been an increase in crime in the area, your... implication that it is somehow affiliated with our community specifically, or that we failed to take action, is false. As it has been widely reported in the news throughout our region and even the country as a whole, vehicle break ins are on the rise everywhere. Any instances of crime on, or near, our community which we were made aware of were reported to the local police department and we cooperated with them in every way we could. I encourage you to reach out to the local police departments should you wish to research issues of crime in the region more thoroughly. We alert the residents to issues that may be relevant to them when we have knowledge of them ourselves, unless we are instructed not to by authorities. I understand the rental increases have been frustrating to you, but if you research rent growth in our region, and nationally you will see that any increases we have implemented have been in line with rental market changes. Your most recent term was at a significantly higher rate because you voluntarily elected a very short-term lease which had an offered rent amount much higher than the offer presented to you for a traditional lease term. We understand that you are frustrated about the charges associated with the urine damage that was found in the carpet after you moved out, but we’ve made every effort to work with you, to answer your questions, and to extend the deadline for payment at your request. You have not made these conversations easy for us, and you’ve vehemently rejected our attempts at compromise. Despite our differences in opinion on these matters, we truly valued having you as a resident and we wish you the best now and in the future.
