The Maxwell at Highland Creek

The office staff is nice, welcoming and
understanding but this complex has a lot of issues that needs to be addressed...

1. The buildings are old and poorly maintained.
From squeaking tubs, door knobs that struggle to lock, unknown leaks/floods, walls are paper thin, hallways are dirty with spiders taking over.
2. The smell of Marijuana in buildings/hallways is out of control. They do not abide by the no smoking policy, no walkthroughs are conducted.
3. It's hard to reach someone when there is... an issue/ violation. Calling and getting the answer machine is common and if you leave a message, you might get a response.
4. Trash isn't always picked up but you're charged for it every month. Many apartments are skipped or the office fails to notify us when pick up isn't available.
5. Neighbors aren't mindful and make noise all day/ night long. Tons of noise, you can hear from stomping to banging.

..I could go on and on but this review would be too long. The things I stated are the most important.
Do your research, visit the area and be sure to view the unit before you sign anything. Read More

When we first moved in everything was great. The staff was friendly and prompt, apartment is very nice and love the waterview. Then we had the neighbors from hell move I'm above us and we haven't had sleep since. They are constantly fighting, slamming stuff on the floor, and stomping/running through the apartment. The management refuses to do anything about it and just brush you off. I wouldn't rent from here if I was anyone looking for a place. I am very sure that are better places.

Truly enjoy living here. Love the walking ability to nearby businesses. The staff in the office has never disappointed me, they even know me without having to say my name or appt #! They were also able to provide a temp unit while I waited for my unit to be ready! They are the highlight of this community. Also, I have been blessed with awesome neighbors!!! No noise issues over here...If there was one issue I could give to be transparent, the ability for anyone to have access to the pool.... Difficult to enjoy with neighbors when so many others are able to use it too. Read More

No water pressure and barely hot water. Cars and apartments constantly broken into. This apartment complex will try to squeeze every dime out of you they possibly can.

Everything was nice and sweet until I moved in, management AND regional property mgmt is horrible and ignore tenants, overcharge late fees, have had nothing but a horrible time since I moved in some months ago, they tell a sob story about how they are better than the last property mgmt co and they care for tenants but they ignore you when you reach out regarding any issues, the area and facade on the outside is inviting but horrible once you signed and lock in your apt water pressure is horrible... , they don’t actually fix things just slap paint on. Have had to write NC gov regarding this complex since corporate won’t do anything either. Read More