5/19/26
Verified Renter
Property Damage The response time was the best part of my experience. What I didn’t like was that my pictures and table got ruined because of my upstairs neighbor water heater busting. I had to have spectrum come replace my WiFi equipment because it got water damage. The maintenance guy was great but the damage is what sucks! And to make matters worse…it happened AGAIN this morning. I come home from work and noticed water is the same areas as the last time outside of my apartment, I walk in and... look at my ceiling and could see the water trying to come through. I walk out back, water everywhere, walk in the storage room and a puddle of water in there. I’m hoping this time around they fix the issue upstairs so this doesn’t happen again. If I had of been out of town or something and didn’t catch it, it’s no telling what would have happened. Rent here is not cheap and I pay my bills all by myself. The last thing I need to be worrying about is if my home is okay while I’m away. Please resolve this issue permanently so I can have peace of mind while I’m at work or away from home. Also I have an animal in here and I would hate for something to happen to my baby due to this issue as well.
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