6/7/25
Verified Renter
My experience here has been mixed, I enjoy the amenities of the complex and the overall space and natural light in my apartment, however it's clear that my apartment specifically needed some renovations. The sink as well as almost everything else is painted over with more than one coat of paint, the window is slightly busted, the AC unit downstairs is old and intrusive, the bathtub is dirty, not sealed correctly, and has visible damage to it in some areas.
Overall I believe I was given an... apartment that is lower quality than what was shown to me during my tour. I hope in the future for other potential residents that these issues can be addressed with the proper care they deserve. I don't hold any ill will on management as maintaining hundreds of apartments is very logistically challenging, and I believe that there is potential for perpetual improvement as an apartment complex.
Review from Apartments.com
Property Manager at Union 505 responded to this review
Dear valued Union 505 resident,
Thank you for taking the time to share your experience with us. We genuinely appreciate both your positive remarks about the amenities and natural light in your apartment, as well as your honest feedback regarding the... condition of certain features within your unit.
We’re sorry to hear that the apartment did not fully meet your expectations, especially in comparison to what was shown during your tour. Your comments about the painted fixtures, window condition, AC unit, and bathtub are all noted and taken seriously. This type of feedback is valuable, as it helps us identify where improvements are needed and ensure that future residents receive homes that reflect the standards we aim to uphold.
We also want to thank you for recognizing the challenges that come with managing a large community and for extending us the grace of your understanding. Please know that we are actively working on identifying units that may require more attention and prioritizing necessary updates as part of our ongoing commitment to improvement.
If you have not already submitted a maintenance request for any of the items you mentioned, we encourage you to do so, and we’d be happy to assess and address them as soon as possible. Your comfort matters to us, and we’d like the opportunity to make things right where we can.
Thank you again for your balanced and thoughtful review.
Sincerely,
Union 505 Team
