The Allure Mineola Apartments

Been here for 10 years and 2025 has been the worst year by far. The last property manager was completely incompetent. It was disgraceful how she would yell at residents in her office simply for asking for better communication. Our pool never opened and she kept giving everyone the run around. Our elevator for down for 3 months and zero transparency on when the part is arriving. I could listen to a million issues under her tenure.

The apartment is great, the location is great, I have no issues with my living space. There have been at least 3 managers in as many years. Communication is mediocre and the pool has been closed all summer due to a maintenance project. The construction has been a nightmare between the noise and dust it has created for almost a year. Several residents smoke pot in their apartments. There isn't a day that goes by that I don't smell it walking down the hallway.

Experience has been good so far, there are minor details that need fixing, however maintenance has been very responsive. Parking has been efficient and the facilities have been clean

Been moved in for a couple of weeks. Facilities are very nice and are clean. The pool is currently under construction and has been for quite a while so I am hoping they complete soon given it is the middle of the summer. But the apartment is in great condition, gym and club room are great, as is the courtyard. The management staff have been helpful and welcoming and move in process was fairly smooth.

Building upkeep and services have been an issue lately. Elevators have been out of service for weeks and the trash valet does not consistently collect trash during the scheduled window if your apartment is not on a main hallway. Given the cost to live here, I expect better service. Otherwise, the team and other amenities have been great.