Lila Chateau

The property management company will find any and every way to not return your security deposit. The apartment was left in spotless condition and yet the security deposit never returned. The quality of service while staying at Lila was subpar, but you get what you pay for.

Finally got a hold of the property manager after weeks of trying on a Friday and scheduled an appointment for Monday to view a 2 bedroom apartment. Monday comes both my GF and I leave work a little early to make it to the 5:30 PM showing. We get to the office and nobody is there. We wait at least 10 minutes outside the office in the heat and call the number on the door and the property manager answers and tells us that there are no rooms available and acted like we were idiots for showing up… because some people leased the room over the weekend. I would have expected a phone call at some point letting me know not to show up to the appointment. The lady that is the property manager was super rude to us over the phone. I wouldn't recommend anyone to live here after just shortly dealing with the nightmare that is the property manager. No manager should ever talk to potentioal customers like that. She is inept to do her job. Read More

Was shocked at how rude the office manager was when I asked for a copy of my rent ledger or a tenant reference. I lived here for a year and a half, was a model tenant and paid my rent early every month. I understand that she is not in charge of making these decisions. However, I was flippantly informed me that "no one gets tenant references here." If this is true, be prepared with a backup tenant reference if you are moving and your new landlord requires one as part of the application process… .

Questionable, loud neighbors. Public park across the street attracts unsavory characters. Dated buildings. No central heat or air. Rude staff, if you can get them to pick up the phone. Maintenance is underqualified and unprofessional. The boiler blew in my floor heater and spewed water all over my unit. Maintenance kindly used my expensive towels to sop up the mess. In addition, instead of clearing me from the apartment to fix the issue (hot water spraying everywhere), I had to remain in the apartment to help them fix the problem to prevent further damage to my things, as maintenance wasn't in any hurry to staunch the leak. Ruined my carpet, couch and towels, and the clothes I was wearing. The contractors they hire to do work outside were even worse. In a separate incident, my patio furniture was damaged by a local power washing "company." Instead of repairing the situation, they gave me the contractor's phone number and essentially wished me good luck. I wasn't able to recover any of my losses and decided it was best to simply move on. I moved to a lovely scenic complex two exits up the highway and have had a much better experience, for a little more money.

There is no security system on the external doors, and I once had to call the police to remove a local drunk whom I found sleeping under the stairs in the common stairwell (you cannot make this up). One positive is that the complex is only two blocks away from the police station, so if something does happen, you can likely expect a quicker response time.

I'm not sure what others have experienced, but this is what I encountered here. Very seldom do I take the time to write a negative review, but I had a pretty terrible time here. I hope this is helpful to anyone looking for a review from a previous tenant. Read More

Terrible management, no consideration for prospective renters whatsoever, I'd hate to live here if I was treated like this before giving them money.