Local Nashville

I toured this building and initially loved it. I applied and provided all requested documentation, which fully met the income verification criteria outlined in the building’s own materials. Unfortunately, the third-party screening service they use required slightly different documentation and imposed a strict 48-hour deadline to submit it.

When I reached out to request a brief extension to resolve this discrepancy, I was met with an unusual and unnecessary level of hostility. Based on that... interaction, I chose to cancel my application.

The property manager later informed me that my $300 administrative fee refund would be issued only via paper check and could take 2–4 weeks to arrive. This process feels needlessly outdated and anti-consumer.

I strongly caution anyone considering leasing here. If the application process is handled with this little care and professionalism, it raises serious concerns about how resident issues would be managed after signing a lease. Read More

All the unit doors have swing arms designed to slam the door automatically. Add college students running the hallways all night and you will get zero sleep. Management will tell you to videotape the neighbors if you complain about the noise which is inappropriate to suggest. The Local does not deliver anything for professionals.

A premium residence should have premium customer service. Period. That means not having a temper, not being petty, and being reasonably cooperative. I think that also means being honest, not being deceptive, and not changing terms when leases are being drafted hoping that you won't catch them. I didn't find that with the staff here.