Charleston Hall

Its a good option to live, they are having events every month for residents and we love itttttt!!!

Charleston Hall has changed so much in the best way over the past year. Since the new management team took over, everything feels more organized, better cared for, and just overall improved. You can tell there’s real effort being put into the property, from maintenance to renovations to communication. It honestly feels like a community again, and it’s nice to see how much progress has been made.

I lived there for 3 years. I moved in shortly before Elmington Property management took over. They were affordable and awesome management before Elmington. Once the new management took over, it went downhill fast. The office is unresponsive, closing the office multiple times and never answers the phone when they're open. Getting maintenance to fix anything is very difficult. We dealt with water leaks, A/C down, etc. I've talked with several other tenants and they all feel the same way.

Like all the others have said, this place used to be a great place to live until the new management took over. I cannot believe how quickly everything went downhill. No one is ever in the office. No one ever returns phone calls. Apparently having your smoke alarm going off, and smoke coming from the water heater AND having the fire department come doesn’t constitute an emergency to them. And that’s just one of the issues I had. The first year I lived there when MMC was in charge was excellent. I... had no complaints. But Elmington Property Management is absolutely terrible and it’s clear they do not care at all about tenants. Oh my AC drain was clogged and leaking terribly into my neighbors unit (you’d think water leaking on the second floor is an emergency). We had to fight with them for weeks for anything to get repaired. Totally ridiculous. Paying waaaay too much for crappy apartments that aren’t well kept. I’d recommend anyone checking out this property to please look elsewhere. Read More

This WAS a great complex till Elmington Property Mgmt took over in October of 2020. Since then, maintenance is nonexistent, the office staff unresponsive even assuming you can ever get them on the phone or see them in the office. My AC has been having issues since February and I have called-- no joke-- THIRTY-TWO times on it. Frequently that is ignored, but when they do respond they send out their ONE maintenance guy who does not speak English and who does not fix the problem. I have talked... to numerous other residents with similar problems. Trash is everywhere since they evidently cannot be bothered to empty trash cans. Pest control and air filter changes went from monthly to annually. Read More