Balcones Club Apartments

If I could give this place 0 stars I would. I’ve only been here a little over a month and it’s been NOTHING but issues. From the apartment not being cleaned upon move in, to appliances not working, water heater not working (took over a month to get fixed with issues back & forth) super thin walls(I hear literally everything my neighbors are doing) , the car break-ins etc etc. The list goes on and on. Tessa and Chelsea in the office are amazing. They help as much as they can but the issues fall... on the owners of this place. The maint. Team is halfway decent, I think they’re the only reason this place gets good reviews. To me, they can handle some repairs perfectly but some they’re not qualified for at all and cause more issues trying to fix one. This is by far the worst place I’ve ever lived and I so wish I could leave this place. For what you pay here, you can actually live comfortably with working appliances, functioning water, etc literally anywhere else. If you’re looking to rent here, do not make the mistake I have made!!!! Search elsewhere. Trust me Read More

Lived there for over 3 years, old management company was wonderful but then they got bought out by a new one. Of course stuff like Valet trash was added as a flat monthly fee that you can't avoid, the property has 4 or so different sets of dumpsters and taking your trash out could not be easier but you still have to pay like $30 a month for this. I feel like half the pet owners don't clean up after their dogs and it's so gross.

I live on the 1st floor and had 3 different instances of leaks... dripping through my ceiling from the upstairs unit. The floors are super cheap and get messed up quick by water, the glue breaks down fast. My unit has no over head lights in the bedroom so it really feels like you're living in a cave at times, had to setup lamps everywhere.

For some reason that I'll never understand they decided to start remodeling on their pool right before summer started and it wasn't finished until mid November, so no one at the complex got to use the pool for what was the hottest summer in recent memory, thanks! Many people there have kids and families and couldn't use the pool, but there were no rent reductions or any kind of compensation given. I guess the good news is it's nice and modern now, but why they chose summer to do this is one of the dumbest decisions I've ever heard of.

To sum it up I could not be happier to move out. Read More

I loved living here for three years until ResProp bought the property and has run it straight into the ground. In an attempt to maximize their profit they cut all amenities and dedicated all their focus on making a new fancy club house to trick new residents into thinking this property is well cared for. The maintenance team will regularly just close work order requests if they dont feel like doing the work and ive been without AC 4 days so far this hot summer, as well as going multiple weeks... with broken windows because the management simply does not care about the state of the property. These are very old buildings and living here with a nonworking maintenance team is not sustainable. They've raised rent huge amounts while charging for a valet trash service that is non existent. The property is in a constant state of disarray and I no longer even feel safe in this community. Read More

I've lived here for many years & have not left solely for the inconvenience of doing so, but if they do me as others & upon lease renewal raise my rent from 200-500 per month I will be forced out as others have been! They have done outer renovations that had just been done by the previous management solely to distract from how old the buildings are with flaws of uneven floors, cheap sprayed on tubs & countertops & areas not repaired where you'll have to walk thru puddles of water to get to your... door after any rain. The relatively new management appears to ONLY be about extracting as much $$$ from potential & current residents as possible, no matter how unfair and exorbitant! As in, there are sufficient dumpsters throughout including recycle, but on new leases & renewals they are imposing a $30 mandatory charge for a "concierge service" to pick up resident's trash at their doors. This would be fair if it was an Option, some people may need the help... but this is not a necessary utility & it looks nasty to see bins sitting out all over the place with trash to be picked up. As renters we've become used to having to maintain apt insurance that also covers the property management, but now they've also added a fee to every lease to have you directly pay for their property insurance. Every bit of $$$ that goes into this rental property is solely for their profit Not with any care for the residents! Read More

I have lived this aprtment for 1 year. While I am staying here, there are some problems in my unit. But whenever I asked for them, maintenance workers and staffs in the leasing office came to us as soon as they checked them. Yesterday, a worker, Jose, visited my unit to fix something and did his best. They worked very hard and solved the problems fast. I always appreciate all staffs in the balcones helping the residents very kindly.