Tacara Steiner Ranch

We have a very bad experience living here, and among them is no a/c for two weeks in July when it was 100+f’, then I was bitten by a Scorpio in my bed, then we were out of hot water on thanksgiving, they provided another apartment to take a shower but nobody checked if it works before we come and film that it’s all broken there and we have to wait until they will give us hot water again. I’ve never felt such stressed before having all this issues here

Lived here for a year, only leaving because I'm moving out of state. Great property and I've always gotten quick responses and help from staff. Apartment is really nice with a good sized bedroom and a big bathroom.

Neighbors are quiet and friendly. The pool and gym are both really nice. Location's great - up on a hilltop with a nice view. Close enough to downtown to be convenient, far enough away to still be peaceful.

No issues with theft/crime. Never had any bug problems. Internet is always… reliable. Overall really liked living here. Read More

5 star price for 1 star Quality. If you like cockroaches, dog pee smell, paper thin walls, sinks that collapse, maintenance requests going unfulfilled and yearly 20% price hikes, This is the place for you! Lived here for three years because moving is so expensive and fully regret it.
In that time I've: had my sink fully collapsed due to not being installed properly that they declared a non priority and let my apart partially flood, a cockroach infestation due to their dumpster becoming a… landfill ( that you have to pay $30 a month for) then without treating it, telling me Its taken care of. (I ended up having to personally treat the cockroach infestation in my apartment, even though you have to pay a monthly fee for "pest treatment"), not had enough water pressure to even wash hair, and have them refuse to fix it.
They didn't plan enough parking, so if you have a guest they have to remember to register every 24 hrs on the hour or they will tow (they specifically target minorities with this policy btw)
They'll sell you on the view and the pool, but only their office has the view( it's closed 90% of the time) and the pool is always "down for repairs"
After all this on Thanksgiving they sent me a notice they are raising the prices by 20%. I dropped by the office and politely asked for the reason: new amenities or renovations. I was told "no, with mortgage rates high more people are renting so we think we can make more money" when I told her I don't think I can afford the price hikes with newborn at home" she smiled and said, "great, well would you like to formally put that in writing so we can put your apt on the market sooner"

Don't rent from these horrible people. Read More

You'll notice on other reviews that there is a pretty distinct rating gap in the last 6 months. The reason is a company called Pinnacle bought the property. They fired 99% of the staff and cut back on maintenance. Trash piles up. Parking lot is always full; they don't enforce car limits, and they are happy to tow/write tickets for parking in the grass. Amenities policies are poorly enforced. Communication is nearly non-existent, and tenants are treated as clients and not people. The pool is… pretty when it isn't used, though.

Save some money and goto a budget complex; you will save loads of money and probably be treated better. Read More