Avaya Steeplechase

This place is not worth the prices, the staff is extremely unprofessional, and the buildings are infested with Roaches!!!!!

Its nice for a first apartment but my only problem was how much I was paying for the condition of the apartment as well as the roach problem. They were scheduled for November of 2019 and no one came until 6 months later. And barely sprayed so the roaches are running rampant. Maintenance has gotten way better. Front office is nice but if youre struggling they do not do payment plans!! So fair warning for anyone that has a hardship (since it comes at random) there is no leniency. Also they make… you pay for valet trash mandatory as well as the public dumpster waste of money. Lots of extra fees for no reason. Just be warned but if you dont mind that then its a nice community to live in. Also shared water bill. Read More

This place is way too expensive for the lack of security and its so called "gym".
I was robbed at gunpoint and had my car stolen from me and my brothers car was broken into. The gate is 90% broken and left open for any one to come in and out at any time. They have "security" about 1 week per month maybe... Its not a very safe place.
The "gym" is tiny and half of the dumbbells are missing so its basically just treadmills and one machine.
The washroom is dirty and the dryers don't work properly.… .
If you have any other options dont rent here. Read More

I had the misfortune of stumbling across this complex and thought that it would be a decent place to live because it was pretty cheap and the model unit I was shown looked really nice. I picked a unit, signed paperwork, and paid for everything I was required to pay for. When I walked into the unit I noticed that it was a little dirty. Then I noticed that the soap shelf for the shower was sitting on the bathroom counter instead of on the wall of the shower and found a small pile of trash left in… the closet. Let management know and they got it taken care of pretty quickly. Upon a more thorough inspection I noticed a lot of other issues. The biggest concerns were three different areas that had obvious signs of water damage that were either ignored or badly covered up. There was also a hole in the sidewall of one of the cabinets in the kitchen, dead bugs in a few different places, an outside light fixture that was missing it's covering, excess caulking that was just painted over instead of being removed, flashing at the bottom of the kitchen cabinets that was just leaning against the cabinet instead of being adhered to the cabinet, damage to the countertops in the kitchen, what looked like water damage or rot to the bottoms of one side of the kitchen cabinets and to the bottom of the tub in the bathroom, the bar for towels in the bathroom had a screw that was loose in the drywall and looked like it might fall at any time, the door to the bathroom needed to be replaced as it appeared to be water damaged at the bottom, and just generally dirty/not cleaned well. I took pictures of everything that looked like it might be problematic and took those pictures to the leasing agent who passed them on to the manager. Manager agreed that it was not acceptable and promised to repair all these issues. After repairs were supposed to have been completed I went to walk through the apartment and noticed that a fire extinguisher was left in my sink, the apartment was even dirtier than before, there was still a hole in the sidewall of the kitchen cabinet, the towel bar was not fixed, only one of the possible water damage spots had been fixed (painted over, but most likely not fixed), they had replaced the floorboards under the kitchen sink but didn't paint them, and hadn't replaced the covering for the outdoor light fixture. I also noticed that the wall in the kitchen was spongy to the touch which indicates water damage or rot in the wall. Read More