Hawthorne

Wow it was such a great customer service they offered here. My family doesn't know much english so they asked me to help them with paper work. They were assgined the moving date, but 1 week before moving, nobody contacted them. when I contacted the apartment, they said the apartment is not ready and they forgot to tell us.

Fine, they moved our moving date 2 weeks after. Again, no contact, no call, I had to call them again and they said it's not ready. They moved moving dates for another week or… 2. All they can explain is they CANNOT forseen it.

At the moving, they didn't mention how to get in the door and other service to my family and they know my family did not speak english well.

My family have to come back again to ask how to get in the front door. The front desk took his phone to help him to install the app. When my cousin got home, he saw the google website on with 5 star reviews. What a coincidence. Be careful with your cell phone.

I wanted to let it go. but agian, my family car got towed. They said my cousin parked the weong way. Wow I have lived at too many apartments before but nobody show you how to park and they never get towed because of that reason. They made my cousin to pay $50 to get the car back. I called to complain and she hung up on me. Great service again.

Came to pick up the car. My cousin was told to pay $215. We called the apartment again they said they called the wrong company and nothing they can do for us.

Stay away from this place. Read More

Parking space is a huge problem in this apartment, when you come in anytime after 6pm, you will sure not see anywhere to park, all that this new management cares about is selling parking spaces, not caring if other residents see where to park or not. Even after several complains, this particular issue is still unresolved and they are sure quick in towing vehicles. The management needs to come together and see how to make living comfortable.

This place is worst and worst, management lady is so rude, not professional at all.Doesnt respect the residents.The apartments has roaches and a found rats giant Like a squirrel, discosting. VANDALISM AND MANY MANY WINDOWS BROKE.I make a police report because they broke my window with a rock,the police man tell me they have calls every day .If you love your family don't bring them in a place like this.

This used to be a bit nice apartment before the new management came. It is a night mere to live now..The management is very greedy and be selling all the parking spaces at $40 per space. You can drive round for an hour looking for parking until you are forced to buy parking. If you mistakenly park your car on someone spot for a minute, they will tow it. It is a horrible apartment