6/28/23
Horrible, infested, and rude staff
The building has come under new management and with them comes breaches in contracts, raised prices for horribly maintained apartments, and rude staff. They refuse to honor our parking where we have 3 cars for a 2 bedroom apartment. While they refuse to honor our spaces (that we had registered with them before), they charge us an extra $30 for reserved parking that is far away from our apartment (and they refuse to move it) and they take up space by placing 2 mobile storage units that take well... over 6 parking spaces! When I spoke to the property manager and explained safety concerns, she ignored them and dismissed me with her having to "think" about it. This neighborhood has people who openly do drugs and the police are often around. At one point, event the SWAT team was in the next door apartments and they want you to park your car out in the streets where they take no responsibility. In addition, the parking lot itself is in horrid condition from pot holes on the road, the main gate being open and broken to rusted carports. Go live ANYWHERE but here
Review from Apartments.com
4 People Found This Helpful
Property Manager at Mia LXMI Westchase West responded to this review
We appreciate your feedback, especially as our priority is the comfort and well-being of our residence. We apologize for your experience being less than standard. Crime can happen anywhere and although we cannot guarantee safety or security, we do... our best to discourage it. we actually have taken steps to increase our security measures. Also the rules for parking pertains to complying with the new towing company policies. We do offer alternatives such as providing guest parking as an option which is located inside the community. The repairs such as pot holes are part of our preventative maintenance checklist that we will be attending to in the near future. If you need anything else please do not hesitate to reach out to us at miawest@assetliving.com