4/25/25
UNACCEPTABLE LIVING CONDITIONS / TOTAL DISASTER
*** Surprise Move-Out Fees: They are trying to charge me over $350 for new carpet due to "pet odor," despite my two cats being fully litter-trained and never causing any damage. I have multiple witnesses who can confirm there was no damage. They couldn’t provide any proof of odor or damage. I’m still in an ongoing dispute over these ridiculous fees.
*** Referral Bonus: When I moved in March 2024, there was a $1,000 resident referral special. My friend, Denna, referred me, and our plan was to... split the bonus. We were told to wait 2 rent payments before receiving the payout. After 4 months of following up, we found out the paperwork was never filed. To make matters worse, we were told the original bonus wasn’t valid anymore due to "changes in management" and they would only offer the "current special" of $500. It took even more weeks to receive that payment, and it was applied as a credit to our account (instead of the check we were told to wait for). The only reason the bonus was finally paid out is because Denna left a bad Google review, which you can see for yourself.
*** Safety Concerns: There are constant car break-ins and stolen tires. The gates malfunction regularly, and security cameras don’t work!!! Also, there are no parking spots available after 8 p.m. because guests park in the resident areas, even though they’ve implemented parking stickers for residents. All of this makes living here feel incredibly unsafe.
***Fire Alarm Issues: The building’s fire alarm system goes off almost every week due to things like people smoking in the stairwells. These alarms are EXTREMELY LOUD and disruptive, often going off at early hours or late at night. On top of that, the smoke detectors are so sensitive that you can’t even light a candle without triggering them.
*** Bugs: The first floor is INFESTED with large roaches, silverfish, and spiders. Despite paying for monthly pest control, the building isn’t treated for pests. Absolutely DISGUSTING.
*** Flooding: Despite this being a "new" building, it floods during heavy rains. My first-floor unit almost flooded during Beryl, and I was told flooding was not an issue when I moved in.
Review from Apartments.com