Lakeside Villas at Cinco Ranch

Whatever you guys do, do not come live here, worse apartments ever, I have seen people doing drugs, people swing guns around like it’s nothing, music really loud at all times of the night, trash all over the place, my neighbor had his car window broken into, just not a good safe apartment complex.. the clubhouse seems nice when you go there but they keep it locked so it’s basically useless, when we moved here the apartment was nasty and had not been cleaned… in regards to pest control I doubt… they do anything because I see bugs inside the apartments all the time. We have had to call the cops here 3x in less than 4 months because of horrible neighbors, can’t wait to move out in 2 months Read More

Hi!

I had been looking around for an apartment around Katy. All of the apartment front desks were so friendly and providing all information a prospective customer wanted. They were found welcoming and wanted, except this apartment where I had to go through a painful session with the unfriendly lady at the front desk with whom you need to work hard to get any information. You need to literally bombard her with questions one after another, after the unenthusiastic replies. It was a hard session… for me. I had to make 2 calls and around 20 questions to find the answers I need. After all that exercise, i decided NOT even think about this apartment complex! If the front desk is no pathetic, I can't imagine living there!! Thank you!

Joe. Read More

I lived at the complex for 2 years and things were great, until the change in management staff.
The office hours state they close at 5:30. More often than not, they were closed and gone by 5:15. I would call the office and my calls usually were unanswered. I would leave messages and not receive a return call.
When I moved, I requested a walk throug and was told no one was available. Later, I receive a bill for over $350!! I left multiple messages and sent at least 4 emails to the manager. A… week later, I finally received a call from the manager stating that I owed money. The carpet had to be replaced because there was a hole which could not be repaired. I swept the floor before I left and there was no hole! I asked for pictures, and of course, am still fighting to receive those! Very frustrating! Read More

The manager, the assistant, and the leasing have all left because Vesta Management ran them off. I received a letter back in December that informed me that there would be staff changes. This was very concerning! Now, I can see that they have stopped buying coffee and stopped having the service that I signed up for when I applied and moved in. The new manager is never there when I need to get in the office. The office is locked up in the middle of the day.
The only thing that hasn't left… is maintenance. They are the best thing the property has left besides the residents. And most of the residents have now moved out. There are a lot of empty apartments. What is going on?
It looks like the new management doesn't know what they are doing. They need to be fired! Bring back the old management. They were top notch to say the least. Read More