Estates of McKinney

I’ve lived here for over two years now and don’t have a single complaint. The maintenance staff is quickly and efficient. The management/leasing office staff has always been helpful and police any time I have needed assistance. I would recommend this community to anyone searching for a beautiful cozy home with all of the convenient apartment amenities in one.

I love the Estates of McKinney and the awesome staff they have! 10/10

We’ve had a great experience living in our 4-bedroom apartment at Estates of McKinney. The apartment is spacious, the community is quiet and well-maintained, and the staff has always been friendly and helpful. Maintenance is responsive, and the location is convenient to shopping, dining, and everything we need. Overall, it’s been a great place to call home.

I’ve really enjoyed living at The Estates of McKinney. The community is always kept clean and well cared for, and the atmosphere is welcoming and friendly. The management team does a great job communicating and putting together fun events that help residents get to know each another and have fun. The amenities are a huge plus, and whenever I’ve needed assistance, the staff has been helpful, professional, and quick to respond. It’s been a great place to call home, and I’d definitely recommend it... to anyone looking for a comfortable and well-maintained community. Read More

I would strongly caution anyone considering living at Estates of McKinney, especially if you care about your vehicle or expect management to take responsibility for property related damage.

I have had vehicle damage happen multiple times to two different vehicles. The first issue involved the solar panels on top of the carports. The solar panel itself came loose, detached, and hit the side of my vehicle multiple times. I submitted maintenance tickets, provided pictures, and reported it each... time it happened. Since the issue was not fixed after multiple reports, I requested a different parking spot, but they refused to help.

I later traded in that vehicle and lost value because of the damage. When I brought this up, the manager told me that since I no longer had the vehicle, they did not have to do anything about it, even though I had reported the damage while I still owned it.

Now I am having issues with a second vehicle. I have reported concerns about the lawn crew scratching my truck while mowing near the curb where I park. Management told me I need picture proof, even though my home is behind another unit and I cannot see the road from inside.

I have reported vehicle damage issues through calls and tickets more than six times, but management continues to say they are not responsible. They also pointed to lease language saying vehicles are parked at the owner’s risk, as if that excuses damage caused by their property or vendors.

I have emails, tickets, photos, and documentation, yet I have been repeatedly dismissed. If you park near grass, under a carport, or near maintenance areas, check your vehicle regularly. Based on my experience, vehicle damage is treated as the resident’s problem, even when reported repeatedly with evidence. Read More