12/6/25
DON'T
If you’re thinking about living here, let me save you the stress, the rage, and the therapy bills: don’t.
I’ve been dealing with a RAT infestation since July, and management has done exactly zero to fix it. Zero.
Not a plan.
Not a timeline.
Not a single ounce of urgency.
Meanwhile, I now live in a place where simply opening my garage door means rats sprint inside like they also signed the lease. I literally cannot safely enter or exit my own home without worrying about rodents getting in.
And... before anyone says “call the city,” I did.
McKinney says it isn’t their jurisdiction.
Prosper says it isn’t theirs either.
So apparently these rats exist in a magical lawless pocket dimension where nobody is responsible — except me, the tenant paying full rent.
Speaking of rent, I’m also locked into an eighteen-month lease with a property that acts like ignoring an infestation will make it disappear. Spoiler: it hasn’t.
And here’s the part that really seals the deal:
They’ve had to repeatedly close the pool for “maintenance” because the rat poison they use causes extreme, insatiable thirst — so guess where the poisoned rats go?
Straight to the nearest water source.
AKA: the pool you’re supposed to relax in.
So on top of rats on patios, in garages, and around shared areas, now we’re dealing with a pool that keeps getting shut down because the property’s half-baked pest response backfires into a public-health issue. Lovely.
This isn’t just mismanagement — this is negligence dressed up in a leasing office polo shirt.
They’re quick to take your money, but the moment something serious happens?
You’re on your own.
No communication.
No solution.
No accountability.
Just “submit another ticket” while rats treat the property like Club Med.
If you’re reading this because you’re considering moving here: run.
You deserve better than this mess.
You deserve safety, hygiene, honesty, and leadership that can handle more than posting cute marketing photos.
This isn’t living.
This is survival with a rent charge.
Do better.
Actually, be better — because whatever this is? It’s not it.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at The Mansions of Prosper responded to this review
Hello. We are deeply disheartened by your feedback and we will continue doing what we can to address this pest issue and help our valued residents enjoy the comfortable living experience they deserve. We hear your frustrations and urge you to please... come by the office or reach out to us at your next convenience. Your comfort and peace of mind are highly important to us and we would be grateful for the opportunity to work more closely with you to improve your experience in any way we can. We sincerely hope to speak with you soon. Thank you.













