6/4/26
Verified Renter
After one year of living here I’m can’t wait until my lease is up!!!!!!!! The maintenance team is the only good thing about this complex. The pool is always dirty and be prepared for unexpected additional utility expenses that quadruple the bill with no explanation!
Review from Apartments.com
Property Manager at Cortland Luxe Shadow Creek responded to this review
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience over the past year hasn’t met your expectations. While we’re glad to know our service team has been a bright spot for you, we never want any resident... to feel disappointed with their home. We do want to clarify that our pool is cleaned and serviced daily, and we’re always happy to address any concerns if something doesn’t look right. Regarding utilities, unexpected fluctuations are understandably frustrating, and our team is available to review your billing in detail and help identify what may have caused the increase. We appreciate you sharing your concerns and would welcome the opportunity to speak with you directly so we can work toward a better experience for the remainder of your lease.
-Your Team at Cortland Luxe Shadow Creek













