1800 Broadway

So far, everything has been smooth in my new move here at 1800 Broadway. The staff has been very helpful and supportive. The safety of my vehicle is of great concern and I hope to see the garage become more secure

Avita’s management of the complex over the last 18 months was the worst leasing experience of my life. You guys are a breath of fresh air!! So far you’ve been great. I look forward to seeing how you deal with the various maintenance problems that you inherited.

Trash is getting better, pool is getting better, now just gates. Towing, and entry to the floor pad and fob working properly would be great!

This has been the worst living experience I have ever had. I have lived in far less expensive communities and never encountered issues like this. It is shocking that a property advertising itself as “luxury” and charging high rent operates this way.
The parcel locker system has been broken for over a year. As a result, receiving packages is a constant hassle. there is nowhere secure for deliveries, access to units is inconsistent, and packages are either not delivered at all or left in unsecured... areas where they often go missing. I pay for Amazon Prime to receive essential supplies for my business, and at this point the membership is useless since I cannot reliably receive packages. For over a year, management has repeatedly said the parcel lockers “will be fixed,” yet nothing has been done.
The front and back entry gates are also consistently broken. Despite repeated complaints, the only response is that management is “aware of the issue,” with no timeline for repair. Because the gates are left wide open, anyone can enter the property. A neighbor’s car was broken into, and management showed little concern beyond stating, again, that the gates would eventually be fixed.
I have also submitted a maintenance request for a safety issue over a month ago. I submitted it twice, followed up by email and phone, and it still has not been addressed.
Instead of fixing these serious, ongoing problems, management seems focused on cosmetic “upgrades” and renovations. I could not care less about repainting the buildings from brown to white when basic necessities and safety issues are ignored. A quick drive through the parking garage shows trash piled up in corners at all times. This has been reported repeatedly and never addressed. Trash accumulating for months, attracting bugs into the hallways, is not luxury living.
I am extremely disappointed in the lack of response, accountability, and care. I have called, emailed, and texted, and received little to no follow-up. A parcel system down for over a year is unacceptable. Trash buildup for over a year is unacceptable. Broken security gates leading to car break-ins are unacceptable. The overall lack of concern from management is ridiculous Read More

1800 is advertised as "Luxury" living but it has been far from that for a while now. We have lived here for many years now and the gate never works leaving us vulnerable to theft and damage by people who do not live here. Many Pearl patrons will use our ungated garage as a parking lot so they don't have to pay. The gym has had equipment that has not been usable going on about a year now. For months the TVs have not been working and have the cords hanging down the wall, very tacky. Many places... will have problems just like any family, business or relationship but what usually makes people work things out is mutual respect and caring for each other. The property management and front office does not see the residents that way. We sign a contract that says we have to obey all these rules to be a good resident yet they are not held accountable for keeping up the building and making this feel like a home for us. They blame the residents for many of the problems in the building like the front gate and plumbing problems. And if it's not the residents then it is the contractors they hired or the fact that they need more time to research and buy new equipment; there are not that many ellipticals out on the market that it should take over 6 months to get them replaced. As residents, this is where we have chosen to make our home and I will continue to do that for my family and neighbors despite the lace of respect and caring from the front office and Churchill Forge Properties management company. Read More