Preserve at Colony Lakes

It has all I need and people are very nice I love the environment it feel very safe

I’ve had a good experience living at Preserve at Colony Lakes. The office staff is always friendly and easy to work with, and maintenance usually responds quickly when I submit a request. The community is kept up well, and I appreciate how the team communicates with residents about what’s going on around the property.

Overall, it’s been a comfortable place to live, and the staff does a great job taking care of the community. Best part for me is no drama, very quiet, and safe environment.

They didn't even take us and lied to our face when we sat down and talked to the lady she said we will get a refund if we don't get accepted we called them multiple times no help no nothing, and then they say we can't give me my refund cause know it is non-refundable, yea no, I would give it a zero if I could run away from this place please.

First, I applied four years ago for an apartment, made a reservation and visited the apartment and everything. At the last minute they call me telling me that the apartment is not available anymore even though I made a reservation and paid. When I tried multiple times to get my money back by calling them and emailing them they ignored it. They could have at-least told me I wasn’t getting my money back rather than ignoring me.
Four years go by and I decide to apply again thinking it would be... different this time. I call for an apartment, they tell me that the price I see online is not the correct price of the appartement. I say okay no worries, I will wait a little bit till they update the prices. I call again they tell me the same thing for a different apartment. I call a third time they tell me the prices online are not the correct prices.
This apartment complex is very shady and non transparent with the prices. They have you apply for an apartment, run your credit, make you pay then tell you at the last minute that you’re not getting the apartment. Read More

I've lived at the Preserve for going on 5 years. The staff is friendly and there are a few who have been here at least as long as I have. Its always great to continue business with familiar faces. In summary, the property and apartments are well kept. Maintenance is always prompt and efficient. The shared areas (pool, gym, dog park, etc.) are well maintained. Honestly, there are no real reoccurring complaints. I've had 5 opportunities to leave but each time I resigned here. Yes, we have to use... Broadstar cable service. In the past it was terrible. It has grown to be a respectable & reliable service within the past 2 years. The internet and cable is on par with other companies imo at this point. There are car break ins sporadically. Mostly depends on where you're parking your car. I've only heard of two apartment break ins since I've been here. I've enjoyed my time here and would suggest any apartment hunter to take a look here. Read More