The Trestles Apartments

I recently renew with Christina she was very honest when the process was taken a little longer she was always in contact because of something about the software. Last year my renewal process was frustration I was told by Meggan go back and do it at home. I'm not to good with computers and I was debating to renew because of the hustle. It's rare to find someone so patient. Just please add cameras at night we have unwanted visitors

I love being a resident at The Trestles. The ladies in the front office Araceli and Christina have always provided great service and helpful. Sergio and Otto are great at what they do. The property is always clean and quiet.

I had an extremely frustrating experience with this apartment community and would strongly caution others.

Me and my roommate submitted an application and paid a $225 administrative fee after being told we would receive a decision before end of week. Despite multiple calls and emails, we did not receive an approval before our scheduled move-in date (going on 2 weeks no response) and were forced to secure housing elsewhere to avoid being left without a place to live.

The most concerning part is... that we were only informed that we were “approved” after we notified them that we had already secured another apartment. By that point, it was too late. The lack of timely communication and follow-through throughout this process was unacceptable.

Since then, it has been extremely difficult to get a clear response regarding a refund. Calls go unanswered, promised follow-ups do not happen, and overall communication has been very poor. Araceli and Meggan were absolutely NO help!

This entire experience felt misleading and, frankly, like a waste of money. I would strongly encourage anyone considering applying here to look at other options first and treat this as a last resort. Read More

They never answer the phones. When they do, Megan is rude and doesn’t want to answer questions. Just the worst possible team to have in the front! Y’all should get new staff

Today I reached out to the properties to Inquire about the apartments. I spoke to Ruben and he was so pleasant. Ruben was patient, thorough , and he went above and beyond to help answer all my questions and get me approved . A lot of people have forgotten about the meaning of customer service and customer experience, not Ruben. I walked away feeling hopeful and informed. Thanks Ruben????