Halstead Centreville

I had a very poor experience at Halstead Centreville Apartments. Maintenance was consistently delayed — even minor issues took over two months to get fixed, and the only response was that they were “short-staffed.” On top of that, they overcharged me on security deposit-related fees after I moved out and failed to provide any proper invoice or breakdown of the charges despite requests. The management and operations are completely disorganized. I would not recommend this apartment community.

We lived here for the last 6 years. We have had an excellent experience living here, they have provided us with good maintainence when requested, close to highways, shopping, and Lifetime health club.

I lived at Woodway at Trinity Centre for two years - I've had some good experiences and some bad so I'll try to be as objective as possible.

Pros:
- Woodway at Trinity Centre is cheaper than most other communities in the area.
- Apartments are fairly spacious (even the 1 bedroom apartments)
- Several amenities in the community
- Lots of parking
- (in my case) friendly neighbors and a community feel
- Maintenance staff is the bomb - super friendly and accommodating! I never drive by or pass them... without saying hello because they're great.

Cons:
- The walls are paper thin. Like seriously paper thin. You can hear everything and anything happening in your neighbors apartment (particularly the bathroom). Seriously, I've seen single ply toilet paper that's thicker than these walls.
- Apartment finish / cabinets / counters are all pretty dated
- Not the friendliest leasing office staff who are also very hard to reach (unless you're about to sign an apartment then they're all over you) no matter what number you call or message you leave
- While there are several amenities available, they definitely are no where near as nice as amenities in other communities in the area
- Don't expect to see your security deposit again! They have the most bizarre rules about leaving the apartments that essentially include forcing you to pay a minimum of ~250 dollars to clean the apartment and to shampoo the carpets. Even if you clean them yourself! I was quoted by Chris from the leasing office that "people have spent two days cleaning and scrubbing their apartments and it's still not good enough". They will charge you no matter what. I've never seen another community do this where they basically use your money to do something that they should already be doing.
- Absolutely no preparation for Covid 19 for new leases / transitions as far as I can tell
- Maintenance requests are all done over voicemail so if you have a need for maintenance it can really take a while to get addressed. Speaking from experience with two situations where my kitchen flooded. Read More

Woodway is great. These are uncertain times and they have been amazing with communication with us. Everyone in the office is very attentive and always eager to help. I just renewed my lease, because it I love it here.

If you move out, make sure you are on top of the leasing office with your mail because they conveniently don’t have it otherwise. They don’t call you to let you know they have packages for you either.