Urbana Apartments

I felt comfortable and safe living at this location.

Been here since November 23, New manager and already I can tell Allynne is really making a difference and having a positive impact in our community with the newsletter, asking for our suggestions, key lock updates along with a high level of communication. I didn’t have complaints before her, but I can still tell a difference in what she is bringing to the community. I really appreciate that. I feel safe and all staff are stellar in my opinion.

Weeks and weeks of countless false fire alarms being pulled by homeless people resulting in 6-8 minutes of piercing one note alarms. Urbana offered ear plugs. Mix that with elevator failures (elevator dropping and people getting stuck requiring fire department) AND stairwell failures (failures with stairwell system that allow you in and out of the stairwell) on the same days as 2-3 fire alarms are going off. Response from Urbana, "No negligence on our part." They do not care about your safety.... They definitely do not care about your comfort. They care about locking in your money. Read More

There is a fire alarm accessible to people on the street and it is always pulled. Management does nothing about the issue. This has been ongoing for months.

I will NOT be renewing. Current management is good, but fire alarms go off all the time. 5 times in the past 2 weeks, from the same lady that pulls it, but nothing is being done. I've lived here for nearly two years. There was a system issue with the fire alarms summer of 2020, and since there have been people pulling it, all hours of the day and night. Prior to me moving in, I knew alarms went off regularly here but didn't expect it to be this bad.