San Prado

There are many issues with the complex that they fail to address. AC stops working, no cold water, laundry machine breaks, literal mold on the AC unit, shower door hinges fall off, loud noises around the complex regularly, and a rude staff (minus the maintenance team).

This review is to warn other students, as I was initially excited to live so close to Midwestern. Instead, my GPA and health have taken a major hit. For months, I have struggled to even sleep and study in my own apartment.

Frequent disturbances and shaking go on for half-hours at a time, multiple times each day and night due to the dysfunctional AC system (confirmed by the AC team) above my bedroom. Maintenance tried to help, but nothing can be done without agreement from management... .

Management has videos of the frequent noises and vibrations: water visibly shaking in a glass on my study table. They are aware I have had to sleep on a floor mattress in the hallway, as this problem extends to the living room. They are also aware that the lowest exam scores I have ever gotten have been during these months. 5 weeks ago, I finally gave up on trying to get the unit fixed. I asked if I could at least sleep and study in an empty unit. Soon after sending this email, I had to send them my 60-day notice that I would not be renewing. Management sent me the form to sign, and has since completely ceased responding.

This week is finals week. San Prado has made this one SO incredibly stressful, far more than any of my previous ones. Trying to live here has undoubtedly and critically affected my scores and risked my seat in this program.

Additional info I wish I had known prior:
Appliances break so regularly that I see the maintenance team about once a week. My toilet has even split, which I later found out also happened to one of my classmates here- he too did not resign. In past apartments, I have had to request maintenance only a couple times max the entire year. I have found cockroaches several times. I purchased extra scrubs in anticipation of weeks when the laundry or dryer will break. I am unable to use the oven because the bottom of food burns while the top stays completely raw. My stove leaks to the point that not only does it smell strongly of gas, but my eyes sting and turn red- I try to keep my cat in my bedroom while cooking in case it damages her health. And due to highly inefficient appliances, my gas and energy bills are over 3 times that of my previous place. I thought I would save money with this one being a couple hundred cheaper each month, so was okay with the downgrade in size and quality. Instead, I have been paying more than I did last year.

This review was posted on Google, but San Prado paid to remove it Read More