Midtown Flats

poorly managed and maintained buildings, always dirty and smells bad, office never responds to any emails and work orders almost never completed, maintenance guy is not a person you want in your apt to say it nicely, many extra charges that makes no sense.

The office is never open. They cut their hours back to “supposedly” 10am to 5pm Monday through Friday and closed on Sat/Sun. However I’ve shown up at the office multiple times between 3pm and 5pm and it’s always closed and locked with no note saying why they’re closed early. Staff does not notify you if you get a package and you can’t pick it up there even if you tried. I’ve never gotten anyone to answer the phone. It’s always always a voicemail. And good luck if you have a maintenance issue. It… may be months before they get around to it. Read More

Maintenance, without notice will enter whenever they like at early hours of the morning, without knocking or emailing prior. Management makes promises and fails to fulfill them, including fixing the gate which they promised to fix three months ago and there has still been no progress. There has been multiple car break-ins and homeless people living in the stairwells. I do not feel safe in my own home with the way the current management maintains the property.

It's a shame there's not a zero or negative star option, because this place is the definition of a slum. This place used to be called the Barrington Regent, you can read the negative reviews of the place under that name. The complex is a haven for political asylum seekers and Phoenix College football scholarship awardees; both groups immediately cram their units with illegal additional tenants as soon as they move in and the all night parties start! If you like being shaken out of your bed at 3… AM from the walls thumping from your neighbor's bass and the smell of pot permeating the air, this is the place for you! An inhumanly loud fire alarm is regularly tripped in the middle of the night, and since there's no onsite maintenance, you can look forward to that screeching for hours before anyone turns it off. Pool? Regularly closed because the complex owners won't pay fees to the city. Residence Center/Fitness Room? Caught fire over a year ago when a tenant in the adjacent apartment set fire to his unit (Fun Fact: He was also the prime suspect in an arson that burnt down what used to be a strip mall across the street.) When the roaches run out of room in your neighbor's unit, they'll start turning up in yours - in droves! Halls and stairs are pitch black at night due to broken light fixtures, and speaking of hallways - the smell! I really can't put words to the smell you endure walking down the halls. I couldn't have been happier to have my lease expire recently, moving to a leper colony would have been an upgrade. Run, don't walk, from this cesspool! Read More