4/17/26
shooting /loud muisc / mailboxes broken into
I am very disappointed with the communication and overall security at Enclave Apartments. Following a recent shooting on the property, management provided very little direct information and only directed residents to contact the police or review a public link, without any clarity on whether the incident involved a resident or an outside individual. This lack of communication has left residents feeling unsafe and uninformed.
In addition, there have been ongoing security concerns, including... mailboxes being broken into, forcing residents to pick up mail from the post office for weeks. Security at the gates also feels inconsistent, and there is little visible control over who is entering the property.
There is also frequent loud music that management does not seem able to control, which adds to the overall disruption.
For the amount of rent charged, there is a reasonable expectation of stronger security, better communication, and more effective enforcement of community rules. This is also a warning for anyone considering moving here to be aware of these ongoing issues.
Review from Apartments.com
Property Manager at The Enclave at Homecoming Terra Vista responded to this review
Thank you for your feedback. We understand your concerns and take them seriously.
Following the recent incident, we shared updates with residents as information became available and as permitted by authorities. We recognize the frustration regarding... the mailbox break-ins and are coordinating with the post office, with weekly follow-ups on repair status.
We are also continuing to address concerns around community policies, noise, and access control as part of our ongoing efforts to improve the resident experience. Please feel free to contact the leasing office directly so we can further assist.
-The Enclave Management Team
















