5/21/25
Verified Renter
The building is nice, maintenance is great, and the location is great. However the leasing office is completely unresponsive. They have never returned a call or an email from me, I have to go in person to get a response. They've often given me incorrect information as well. I think that with more staff and proper training things could be better, but moving in was very difficult because things kept getting missed and it took over a month before we had everything we needed to live here and got our... rent concessions figured out.
Review from Apartments.com
Property Manager at Cortland on Blake responded to this review
Thank you for your feedback. We're glad to hear you’re happy with the building, location, and service team. We apologize for the communication issues you experienced during your move-in and appreciate your suggestions for improvement. We’re actively... working to enhance our responsiveness and training to better support our residents. If you'd like to discuss your experience further or if there is anything we can do for you, please feel welcome to reach out to us at blake@cortland.com.
-The Cortland on Blake team