Park Regency Club

Garbage Disposal Leak We got a brand new disposal replacement swiftly. And now we need a new dishwasher so we are waiting on that. Please call us for updates on that. Wonderful and quick service!

Stay far away from Park Regency Apartments in Downey.

My experience with this place was extremely unprofessional and concerning. When applying, they actually asked me to log in to my personal online banking account on their office computer while they watched me—instead of letting me simply print, email, or upload my bank statements like any normal application process. This is a major privacy and security red flag.

On top of that, Derrick, who handles applications, was rude and unprofessional.... He scheduled an appointment with me, never showed up , and ignored all calls while I was waiting there. The entire process felt shady and careless.

They seem more interested in keeping your holding fee and trying to get access to your banking information than in helping anyone actually rent an apartment.

Do yourself a favor and stay far away from Park Regency Apartments. There are plenty of other places in Downey that operate professionally and respect your privacy. Lee mas

Bathroom sink I submitted a maintenance request because my bathroom sink was clogged, and the maintenance team arrived within 10 minutes! The technician was very polite, friendly, and efficient. He fixed the issue quickly and made sure everything was working perfectly before leaving. I’m very satisfied with the service thank you for the great response time and professionalism!

In July, the management company made a billing error and charged my rent twice. I was out of town at the time and didn’t notice right away. That unexpected double charge left me thinking I had no more money to spend, which seriously impacted my trip and plans.

When I brought this up, they admitted it was a company-wide issue but said there was nothing they could do. They offered no compensation, no discount, and no real effort to make things right. It’s unfair for tenants to carry the burden of... their mistake.

I’m sharing this in hopes that upper management will finally step in and do the right thing, especially as I’ve also been trying to work with them to break my lease at a shared cost due to parking and safety concerns. I genuinely like the leasing staff, but the way management handles serious issues is unacceptable. Lee mas

Amazing I’m a new resident, nice place, good communication.