3/5/25
Most disappointing experience
We were so excited to move in and Adriana let us down. This place is going downhill they allow parties and smoking now. There has been MULTIPLE break ins in the garage and tenants just post pictures because security is a joke here. In fact, although our neighbor does drugs and parties with her kid in the apartment and she has MULTIPLE lease violations, the management team has done nothing. They told me and my husband that we should call the police. The security guard on duty that night was too... busy listening to his music on his phone. The amenities never work and the gym is a joke.
Reseña de Apartments.com
Administrador de la propiedad en Skyline Terrace respondió a esta revisión
Hello J&H
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and that it hasn’t met the expectations you had when moving in. Resident satisfaction and safety are extremely important to us, and it's... clear from your message that you feel we've fallen short in several areas.
We take concerns like break-ins, noise disturbances, and safety very seriously. While we encourage residents to contact local authorities in the event of criminal activity or immediate danger.
We also want to apologize if you felt let down by our staff. Your comments about the amenities and gym are noted, and we’re working with our maintenance team to improve facility uptime and overall quality.
We would appreciate the opportunity to speak with you directly to better understand the situation. Please email us at info@skylineterraceapts.com
