Crescent Village Apartment Homes

Crescent Village Apartments has honestly been the most disappointing and unsafe place I’ve ever lived. In just six months, I’ve had two pretty scary experiences, and management has done absolutely nothing to help.

The first incident was back in March when my car was damaged in the resident parking lot—glass shattered. Another car nearby was hit too. Then, in July, a stranger verbally harassed me in the parking lot, and it felt threatening. Thankfully, another resident showed up and the person... left, but it really shook me. Ever since, my mental health has suffered—I’ve been having nightmares every night and feel scared every time I approach the parking lot.

I asked the office multiple times to move my parking spot for my safety, but they brushed it off, even saying, “You weren’t physically hurt… call the police next time.” This attitude is just shocking; by the time police arrive, it might be too late. Plus, there's no phone signal in the parking lot, so if something happens, there’s no way to call for help!

After all this, I decided to move out early for my own peace of mind. But they still hit me with a two-month early termination fee and refused to waive it. Living here has been a total nightmare. I wouldn’t recommend it to anyone—ever. Lee mas

Awful, scummy property. Resident services is incredibly rude and unprofessional, and absolutely never follow through on anything they say.
I've been here almost a year, but within my first month I had already gotten two parking tickets because the resident services office never filed my parking spot. I had to go to the office two times to get it sorted out, the first time they said they updated it and still hadn't.
Car break ins happen almost twice daily, in the "secure" gated parking lot. I've... had many packages stolen, both outside my unit door and in the "secure" delivery room.
Calling maintenance for any issue is an 80% chance they'll leave your unit much worse than it was before they touched it. The last time I needed a repair, I thought I had been robbed while I was at work because maintenance left my unit completely torn apart with trash and nails all over the floor. They also never have the correct replacement parts, leading to mismatched light colors and appliances.
This is supposed to be a luxury apartment, and I certainly pay the rent of a luxury apartment, but it is so very far from it. It looks nice on the surface, but run as far from this place as you can. Lee mas

The monthly rent in this community continues to drastically increase every year (~12% in 2 years), without any consideration for their long-standing tenants and their loyalty esp. in these economic conditions. Moreover, most of the facilities that attracted me here earlier are no longer available. There are no free yoga, spin classes etc that Crescent Village used to offer earlier; the game room is generally closed every weekend since they have started renting it out, the computer lab printers... don't work most of the time, and there has been a spate of break-ins outside and even inside their gated garage, where there is no CCTV. They have frequent fire alarms going off randomly; and last week as part of 'testing', fire alarms blared in our apartments continuously for almost 3 hours during a workday morning when many of us were WFH and couldn't attend meetings or work. Sections of the community like Milano elevators and passages look like they have not been cleaned in a long time, and Amazon packages are many times stolen, even in the locker rooms due to broken lockers. Some of these apartments come with very old equipment, carpets and wood flooring. The Crescent Village Team do not change these till the residents move out and are forced to pay to make the changes. Moreover, our email messages do not elicit any response and the tenants have to follow up on the issues on the phone to remind our concerns and problems. As residents, we have continuously reported these issues and no action has been taken on them, so it's quite hard to justify the rent increase. Lee mas

Just moved in and already regretting it. They seem to have fire alarm testing very often in the nights without any notice/warning. Yesterday it went off at 2am!
I understand its a safety requirement , but testing in the nights seems ridiculous.
Cant count on having a decent nights sleep here!

NEVER rent an apartment here!!! You would suffer from extremely loud false fire alarms at random time at least 10 times a year, including very late at night! I have lived here for 3 years and I have been woken up by false alarms at 2am, 3am, 4am, and 6am respectively, not to mention how many times I have been annoyed by the alarms during the day, which is even more often. The landlord never actually fixes the problem no matter how many times I complained about it.