28/4/25
Verified Renter
For the cost of rent and the lack of problem solving from broken appliances and filthy apartments to billing issues! We were being charged a late fee on my rent when I had to pay by money order to move in! Not to mention dog hair waxed into the floor and painted within the walls! Also I was charged for a dog that we don’t have and I’m still being charged for the admin fee of $249! Their is better out there and do not settle for Cortland Avion at Shadow Creek please save yourself the headache
Reseña de Apartments.com
1 persona encontrada esto útil
Administrador de la propiedad en Cortland Avion Shadow Creek respondió a esta revisión
Hello,
We regret to hear that your experience at our community has fallen short of your expectations. We understand how frustrating it can be to encounter the concerns you mentioned. We made every effort to address the issues you reported, from... replacing your refrigerator and washing machine to offering to re-wax your floors. We also attempted to resolve any ongoing concerns by offering to release you from your lease agreement. While it's disappointing to hear that you’re still unhappy with your experience, we genuinely wish you the best moving forward.
Sincerely,
The Cortland Avion Shadow Creek team
