7/21/25
Verified Renter
My experience so far I moved in on Friday, July 18th, and I want to give a big shoutout to Ahmad for being patient and waiting for me to arrive from Nashville. My unit is nice, although there is a lot of foot traffic in and out of the building. Being on the ground floor, I tend to notice more of these things.
One concern I have is that some residents leave the outside gate open, which raises safety issues since it allows unauthorized people to enter the property. That’s something I hope will be... addressed soon.
When I moved in, my toilet wasn’t working. Thankfully, emergency maintenance came quickly and resolved the issue. I really appreciated how thorough and professional Antoine was — shoutout to him as well!
One major issue I experienced was receiving a boot on my car, even though I live here. I’m still unsure why that happened, and I would really like an explanation. I shouldn’t have to worry about getting booted at my own residence.
Overall, I’m giving this a 3 out of 5. There are some things I do like about the apartment, but the safety concerns and car situation definitely need to be addressed.
Review from Apartments.com
Property Manager at Radius West Midtown responded to this review
We appreciate the time you took to share your experience, and we sincerely apologize for any inconvenience. We understand your concerns about safety, especially regarding the outside gate; our team is working to improve this. We're glad to hear that... Ahmad and Antoine provided you with excellent service! We are very sorry about the car booting incident; it's definitely not a comfortable situation for a resident in their own community. Rest assured, we will thoroughly investigate this matter, as it should never happen to our residents. Your feedback helps us improve; thank you for bringing these issues to our attention.
